Lose Rights by “Liking” a Company?

A disturbing trend showed up this week in the cyber world concerning companies and the fine print that they’re putting into their privacy policies on their websites. They’re basically making it possible to deny a customer’s right to sue the company based on the users “consent” which they unknowingly give when they “like” a brand on Facebook.

General Mills, which makes cereals like Cheerios and Chex, have quietly added language to their website to alert customers that they give up their right to sue the company if they download coupons or “like” online communities on Facebook.

The idea is that any favorable interaction with the company or its products that confers a quote “benefit” to the consumer is treated as an acceptance of the company’s terms, which includes a waiver of any legal rights against the company.

The bottom line to you as a consumer is that you should carefully read any explanations on company websites if you’re concerned about losing these kinds of rights.

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